General

• How to create a learn.mongodb.com account?
• Is MongoDB easy to learn?
• How long does it take to learn MongoDB?
• How much does it cost to learn MongoDB?
• How do I become a MongoDB expert?
• What if I signed up for learn.mongodb.com but haven’t received any acknowledgement that I enrolled?

Certifications

• What makes MongoDB certifications worthwhile?
• How much does the MongoDB certification exam cost?
• What is the MongoDB DBA Certification?
• What is the MongDB Developer Certification?
• What are the terms and conditions to buying a MongoDB certification?

Accessing Your Course(s)

• Do I have to be online at a specific time?
• I purchased a subscription. How do I access my course or courses?
• Can I take more than one course at a time?
• How do I access my course or courses?
• I already purchased a course. How do I sign-in?

Supported Browsers, Devices & Technology

• Can I take the course on my iPhone or smartphone?
• What browsers are supported?
• Is internet access required?
• Can I take the courses on my iPad or tablet?

Getting Started

• How do I sign-in/login?
• How do I navigate inside the course?

Manage My Account

• I forgot my password. How do I retrieve it?
• I would like to update my email address.
• I would like to update my credit card on file.
• I would like to change my password.

Course Questions

• What is the cost of the class?
• What do I need to take this course?
• What do I receive for taking this course?
• Do I need to be available during a certain time of day to participate in a course?
• Will I be able to get help?
• How do I contact the instructor?
• How do I access or download course materials?
• Where can I find the class discussion board?
• Can I take notes in my course?

Payments and Cancellations

• How do I cancel a course?
• What forms of payment do you accept?
• International Orders
• Expired Credit Cards

Audio and Video

• Troubleshooting audio issues
• Troubleshooting video issues